Return & Refund Policy

At Trendecart, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Return Eligibility

You may request a return within 7 days after receiving your order.

To qualify for a return:

• The item must be unused, unworn, and in its original condition.
• All original tags and packaging must be included.
• A valid order number or proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

• Final sale or discounted products
• Gift cards
• Customized or personalized items
• Beauty, hygiene, or intimate products (if opened)

Refund Process

After receiving your returned item, we will inspect it and notify you regarding the status of your refund.

If approved:

• Refunds will be issued to your original payment method.
• Processing may take 5–7 business days depending on your payment provider.

Please note:

• Original shipping fees are non-refundable.
• Refund delays caused by banks or payment gateways are beyond our control.

Damaged or Wrong Products

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with photos of the issue.

We will arrange a replacement or full refund at no extra cost.

Exchange Policy

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us with your order number and product photos.

Return Shipping Costs

• Customers are responsible for return shipping fees unless the error was on our side.
• We recommend using a trackable shipping service for all returns.

Order Cancellation

Orders can be cancelled within 12 hours of placing the order. Once the order has been processed or shipped, cancellations may not be possible.

Contact Information

For any return or refund inquiries, contact us at:

Store Name: Trendecart
Email: trendecartofficial@com
Website: www.trendecart.com