Shipping Policy

Thank you for shopping with Trendecart. We are committed to delivering your orders quickly and securely.

Order Processing Time

• Orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed on weekends or public holidays.
• During high-demand periods, processing times may be slightly delayed.

Shipping Time

Estimated delivery times:

• United Arab Emirates: 2–7 business days
• International Orders: 5-7 business days

Please note that delivery times may vary depending on your location, customs processing, and courier delays.

Shipping Charges

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may occasionally offer:

• Free shipping promotions
• Discounted shipping on selected products or regions

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status.

Delayed or Lost Packages

If your package is delayed, please allow additional time for the courier to complete delivery.

Trendecart is not responsible for delays caused by:

• Customs clearance
• Weather conditions
• Courier service interruptions
• Incorrect shipping information provided by the customer

If your package appears lost, contact us and we will assist you in resolving the issue.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

• We may not be able to change the address once the order is shipped.
• Additional shipping charges may apply for reshipment.

International Shipping & Customs

International customers may be required to pay customs duties, taxes, or import fees depending on their country’s regulations.

These charges are the responsibility of the customer.

Damaged Packages

If your package arrives damaged, please contact us within 24 hours of delivery and include:

• Your order number
• Photos of the damaged package/product

We will work to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping, contact us:

Store Name: TrendEcart
Email: trendecartofficial@gmail.com
Website: www.trendecart.com